Order Procedure

• On all sides of our online store, top left (under the SPACEart logo) you can switch between English and German language versions.
• Look at our offers. Use the categories on the left side ("Movie and TV Models", "Erotic Models" and "All Products").
• In the item descriptions you can read infos about the kind of product ("Model kit", "Finished model" etc.), material, size, price etc.
• When you find an item that you would like to order, you add these into the shopping cart. To put an item in the shopping cart, you have to click on "ad to Shopping Cart"-button.
• Once you have put all of the items into your shopping cart which you would like to order, you have to click on "shopping cart" on the left side above. Here you can delte items if you want.
• To process your order fill out the fields for address, payment methos etc. and klick the "place your order"-button.
• If you have any questions, please feel free to contact us (Contact and E-mail / Phone: +49 - (0)2 51 - 379 40 58).

• COD (Cash on delivery):
  With "COD (Cash on delivery)", you only pay for the goods upon receipt from the postman.
• Prepayment:
  If you choose this payment method, you will receive an invoice in advance from us via regular mail. We ask that you please pay within ten days by transferring the amount of the invoice to our bank-account (our bank account details will be included with the invoice).
• PayPal:
  We send you a PayPal-Money-Request and you use your PayPal account.
  
• Credit Card (Visa, Master, American Express):
  We will not debit the amount of the invoice from your credit card until the goods are ready to ship to you.
  
• Payment by installments:
  Yes, that is also possible. Please contact us (Contact and E-mail / Phone: +49 - (0)2 51 - 379 40 58).

If you have ordered online and have given us your e-mail address, you will receive confirmation of your order from us via e-mail. If you have not supplied an e-mail address, we will send you confirmation of your order via regular mail. If you order via fax or via letter you will receive a confirmation of your order via regular mail. If you order via phone you will receive a confirmation of your order by word of mouth on the telephone :-)

Delivery time depends on method of payment and availability. Orders which have been placed with payment via credit card or COD (Cash on delivery) can be delivered immediately if the product is on stock. Orders via prepayment or PayPal can only be dispatched after receipt of payment. If the ordered items are on stock, delivery will take about 1 to 2 days within Germany and 2 to 14 days abroad. Should an ordered item not be available and delivery thus be delayed, we will, of course, inform you.